Terms of Use

References to “we”, “us” or “our” are references to Redefining Beauty Pty Ltd. ABN: 57 158 549 001, trading as www.redefiningbeauty.com.au and its subsidiaries, associates and officers, unless otherwise stated.

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

These Terms and Conditions shall apply to all Orders and Contracts made or to be made by us for the sale and supply of Products. When you submit an Order to us, give any delivery instruction or accept delivery of the Products, this shall in any event constitute your unqualified acceptance of these Terms and Conditions. Nothing in these Terms and Conditions affects your statutory rights (including the right to insist that goods you buy from businesses must correspond with their description, be fit for their purpose and be of satisfactory quality).

These Terms and Conditions shall prevail over any separate terms put forward by you. Any conditions that you submit, propose or stipulate in whatever form and at whatever time, whether in writing, by email or orally, are expressly waived and excluded.
No other terms or changes to the Terms and Conditions shall be binding unless agreed in writing signed by us.

We shall not be obliged to supply the Product to you until we have accepted your Order. Unless expressly stating that we accept your order, an email, letter, fax or other Acknowledgement of your Order by us is purely for information purposes and does not constitute the Confirmation of Order. In that Acknowledgement, we may give you an Order reference number and details of the Product you have ordered. We may in our discretion refuse to accept an Order from you for any reason, including unavailability of supplies or we may offer you an alternative Product (in which case we may require you to re-submit your Order first).

Warranty and Liability

As Redefining Beauty is a reseller of Sigma Beauty products please refer to the Sigma website for information on Warranties, and Liabilities. This website cannot be held Liable for any damages caused by the products sold on this site.

The buyer must notify us of your wish to refund within 7 days of receiving your order. We require proof of damage or faulty product. Notification is to be made to admin@redefiningbeauty.com.au please include pictures of the damaged/faulty goods. We DO NOT REFUND DUE TO CHANGE OF MIND. If you discover that you have made a mistake with your Order after you have submitted it to the Site, please contact admin@redefiningbeauty.com.au immediately. However, we cannot guarantee that we will be able to amend your Order.

The buyer is fully responsible for the information entered in the billing and shipping address fields, if an item is undeliverable and returned to us, the buyer will be required to pay again for shipping (if the shipping was free the buyer will have to pay our standard fee the second time).
If an incorrect address is entered, and the item is delivered to that address  there will be no replacement or refund of the order.

Typographical Errors
In the event that a product is mistakenly listed at an incorrect price, Redefining Beauty reserves the right to refuse or cancel any orders placed for product listed at the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated without notice at any time, for any reason.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law.

You agree to indemnify, defend, and hold harmless this website, the owner and supplier, from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
These Terms and Conditions and a Contract (and all non-contractual obligations arising out of or connected to them) shall be governed and construed in accordance with the laws of New South Wales. Both we and you hereby submit to the non-exclusive jurisdiction of the courts of New South Wales. All dealings, correspondence and contacts between us shall be made or conducted in the English language.

Price Match Guarantee
Redefining Beauty offers a Price Match Guarantee on all Sigma products. If you find it at a cheaper price we’ll simply refund you the difference.
Price match guarantee will only apply to official Australian stockists and price must be in Australian dollars.
Price match guarantee does not apply to items listed on ebay or any other auction sites.
Price match guarantee does not apply to specials or promotions from other sites.
Price match guarantee applies to your full order including relevant shipping costs.
Price match guarantee cannot be used in conjunction with coupon codes or special discount offers.
Price match guarantee cannot refund the difference to orders made with Afterpay.
Customers must notify us within 24 hours of making your purchase as to the competitors price.

Amendment to the General Business Terms and Conditions
We reserve the right to amend these Terms and Conditions at any time. All amendments to these Terms and Conditions will be posted on-line. However, continued use of the Site will be deemed to constitute acceptance of the new Terms and Conditions